three years working experience:do tourist guide, reception and assistant to the management, the company and my colleagues give high comments on my Lacoste POLO Shirts . I am eager to get the opportunity to go further study. Do assistant to the reception manager: distribute the new information of the function and follow up the feedback, receive the guests' email and reply to them, and some daily management;Promote selling the membership card, updating the information for the guest, keep good relationship between the company and the customers;In Charge of the reservation of the Lacoste Polo Shirts and club, and the inquiries of the company.
Get the award "best employee" in Ralph Lauren Polo shirts.In charge of the reception area: answer the phone, meet the guest, make function reservations, arrange the table, train new hostess; Communicate with executive chef, update the menu; Communicate with event manager and service, do the preparation for event; Ask the feedback from the guests and report to the manager, to improve the quality of our service, meet the guests' demands. ; Ask the feedback from the guest and report to the manager, to improve the quality of our service, meet the guests'demands. Get the award"best employee"in 2007
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